We’re on a mission to create a world where every company listens and every customer is heard.

We are all customers. Every day you turn the lights on, replace a well-worn pair of jeans, or hit the highway, you are a customer. And sometimes, it’s not fun to be a customer. When you need help and call your trusted service provider in your hour of need—only to be met with transfers, excuses, or disinterest from a bored service representative—those are some of the most tedious minutes (or hours) of your life.

At Tethr, we believe it doesn’t have to be that way. We know customers provide incredibly rich feedback on a company’s products, services, experiences, and more. They do this through Voice of the Customer (VoC) conversation data, better known as the recordings and transcripts from customer service interactions. All the information your leadership team needs to make better products and deliver a better customer experience is there, hidden away in inaccessible data silos. That’s a problem.